Please read these terms carefully before using Peakmuv. By accessing or using the platform you agree to be bound by them.
Last updated: May 12, 2026 • Effective: May 12, 2026
TL;DR — Peakmuv is a marketing automation platform. Use it for lawful communications only. You own your content, we protect your data, and either party may end the relationship at any time. Full details below.
By creating an account, accessing, or using any part of the Peakmuv platform (the "Service"), you ("User" or "you") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and any additional guidelines we publish.
If you are acting on behalf of a company or other legal entity, you represent that you have authority to bind that entity. If you do not agree to these Terms, do not use the Service.
Peakmuv provides a cloud-based marketing automation platform that enables businesses to send email campaigns, SMS broadcasts, and WhatsApp messages; manage contacts; automate workflows; deploy AI-powered auto-replies; analyse campaign performance; schedule appointments; and integrate with third-party providers (collectively, the "Service").
The Service is provided on a subscription basis. Feature availability depends on the plan you select. We reserve the right to modify, suspend, or discontinue any feature at any time with reasonable notice.
To use the Service you must:
You must register for an account to access the Service. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your password and all activities under your account.
Notify us immediately at support@mailerpeak.com if you suspect any unauthorised use. Peakmuv is not liable for loss arising from unauthorised use of your credentials.
Each account is scoped to a single business entity. You may not share access or allow third parties to use your account without our written consent.
Subscription fees are shown on our Pricing page and billed monthly or annually depending on your selected plan. Prices are listed in Nigerian Naira (NGN) with USD equivalents where applicable.
Payments are processed via Paystack (NGN) and PayPal (USD). By providing payment details you authorise us to charge the applicable fees on a recurring basis.
Monthly subscriptions are non-refundable once the billing cycle begins. Annual subscriptions may be eligible for a pro-rated refund within 14 days of purchase — contact support to request one. Refunds are issued to the original payment method within 5–10 business days.
You are responsible for all applicable taxes, levies, or duties imposed by your jurisdiction. Displayed prices exclude VAT/GST unless stated otherwise.
Upgrades take effect immediately and are charged pro-rata. Downgrades take effect at the end of the current billing cycle.
The Starter (free) plan has no time limit. We may adjust its features or limits with 30 days' notice.
You agree not to use the Service to:
Violations may result in immediate suspension or termination without refund. We reserve the right to report illegal activity to relevant authorities.
You retain full ownership of all content you upload, import, or generate through the Service ("Your Content"), including contact lists, campaign templates, images, and copy.
You grant Peakmuv a limited, non-exclusive, royalty-free licence to store, process, and transmit Your Content solely as necessary to provide the Service. We will never sell Your Content to third parties.
You are solely responsible for ensuring Your Content and use of the Service comply with all applicable laws, regulations, and third-party rights (including IP and data-protection obligations).
Upon account termination, Your Content is retained for 30 days during which you may export it. After 30 days, all data is permanently deleted from our systems.
The Service — including all software, designs, trademarks, logos, text, and materials — is owned by or licensed to Peakmuv and protected by applicable IP laws. You may not copy, modify, distribute, or create derivative works without our express written consent.
Our Privacy Policy describes how we collect, use, and protect your personal data. By using the Service you agree to our data practices. For questions, contact our team.
As data controller for your contact lists, you are responsible for obtaining all required consents from subscribers and complying with applicable data-protection laws (including the Nigeria Data Protection Act 2023 and GDPR where applicable).
Peakmuv offers a REST API (view docs) for programmatic access. API usage is subject to these Terms plus the following:
User-Agent header.The Service integrates with third-party providers including (but not limited to) Meta WhatsApp Business API, Paystack, PayPal, OpenAI, Anthropic, and Google Gemini. Your use of these integrations is additionally governed by the respective provider's terms. Peakmuv is not responsible for the availability, accuracy, or conduct of any third-party service.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted or error-free, nor do we guarantee specific delivery rates, open rates, or campaign outcomes.
TO THE FULLEST EXTENT PERMITTED BY LAW, PEAKMUV AND ITS OFFICERS, EMPLOYEES, PARTNERS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING FROM:
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ₦50,000 (FIFTY THOUSAND NAIRA).
You agree to indemnify and hold harmless Peakmuv, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or fees (including reasonable attorneys' fees) arising out of your violation of these Terms or your use of the Service, including your content, messaging activities, or violation of any law.
You may cancel your account at any time from the Billing section of your dashboard. Cancellation takes effect at the end of the current billing cycle for paid plans, or immediately for the free plan.
We may suspend or terminate your account immediately for violations of these Terms, fraudulent activity, or as required by law. We will provide notice where reasonably practicable.
Upon termination, your right to use the Service ceases immediately. Sections 7, 8, 12, 13, 14, and 17 survive termination.
We may update these Terms from time to time. For material changes we will notify you by email and/or a prominent in-app notice at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law principles.
Any dispute shall first be submitted to good-faith negotiation. If unresolved within 30 days, it shall be referred to binding arbitration under the Arbitration and Conciliation Act (Cap A18, LFN 2004) in Lagos, Nigeria. Either party may seek emergency injunctive relief in a court of competent jurisdiction.
For questions about these Terms, please reach out: