The Peakmuv platform

Every way your customers talk to you. One place.

Send email campaigns, answer WhatsApp with an AI agent that can use your own systems, run SMS, take bookings, chat with visitors on your site, and ask an AI assistant to run it all, from one contact list and one inbox.

Free Starter plan · No card needed · Set up in minutes

01 Email marketing

Campaigns people open, and receipts they trust.

Design a campaign, pick who gets it, send now or later, and see who opened and clicked. The same sending domain also delivers your order confirmations, password resets and invoices through a simple API.

Templates and a drag-and-drop editor

Start from a ready-made layout or your own HTML. Personalise with name, company or any detail you keep on a contact.

Lists, tags and segments

Send to "customers who bought in the last 30 days" instead of everybody. Unsubscribes are honoured on every channel.

A/B testing and scheduling

Try two subject lines on a slice of the list, send the winner to the rest, and schedule it for when your audience reads email.

Your own sending domain

Verify your domain once so mail comes from you, with the authentication inbox providers look for.

Transactional email API

One request sends a receipt, a reset link or an alert. It is the same infrastructure, with its own log of what was delivered.

NewslettersPromotionsWelcome seriesReceipts & resetsRe-engagement
Campaign report

Sent today, 9:00

Weekend sale: 20% off everything

To Customers · 4,812 people

Delivered

Delivered

98.6%

Opened

41.2%

Clicked

9.8%

Opens over the first 24 hoursPeak at 10:00

Subject B won with 46% opens against 37%, and went to the rest of the list.

02 WhatsApp chat agent

A WhatsApp number that answers like your best employee.

Connect a number, then choose how it answers. Each number has its own way, and you can change it any time, so you can start simple and grow.

AI agent

Answers from what you tell it.

  • Your instructions and tone
  • Facts from text, pages and files
  • Hands over to a person when it should

Best for FAQs, pricing and first replies.

MCP

Uses your own systems.

  • Looks up rooms, orders, balances
  • Acts through connectors you add
  • Many connectors on one number

Best when the answer lives in your software.

Workflow

Follows steps you drew.

  • Same path every time
  • Buttons, waits, reminders, tags
  • Ready-made starters to begin

Best for forms, follow-ups and approvals.

Understands voice notes

Customers can talk instead of type. Peakmuv writes the voice note down so the agent or workflow can act on it.

One shared inbox

See every chat, step in at any moment, switch the AI off for a single conversation, and hand it back when you are done.

Hands over, safely

Say when the AI must stop, such as an angry customer or a refund. A person is told, and the customer is not left waiting.

Broadcasts and templates too

Send approved templates to a segment on the WhatsApp Cloud API, and keep the replies in the same inbox.

V

Vintage Apartelle

online

Hi, is there a room free this weekend?
Checked room availability
Yes! For 6 to 8 November we have a Studio (₦45,000/night) and a 1-bedroom (₦65,000/night). Which would you like?
0:04
"The 1-bedroom, two nights please."
Created a booking
Done. Booking #2041 for 6 to 8 November is confirmed. I have sent the payment details to this chat.

The AI called two tools on the business's own system. The customer only saw a conversation.

03 SMS

Reach every phone, even with no data.

Not everyone is on WhatsApp all day, and some messages must arrive within seconds. SMS covers three jobs, each with its own rules.

Live

Promotional

Announce a sale, a launch or an event to a segment, under your own sender name.

  • Your approved sender ID
  • Segments and tags
  • Scheduled sends
  • Opt-outs respected
Live

Transactional

Messages triggered by something a customer did: a code, an order update, a payment, a reminder.

  • Sent by a workflow step or your own app
  • Personalised with the customer's details
  • Sent once, at the right moment
Coming soon

Two-way

Customers reply to your message and the answer lands in the shared inbox beside their other chats.

  • Replies in one inbox
  • Hand to a person or the AI
  • Keeps the whole history

Your name on the message

Register a sender ID so customers see your brand, not a number.

Know the cost before you send

See the price per message for the country you are sending to, and your balance, before you press send.

SMS as a fallback

Try WhatsApp first and send an SMS only if the customer did not answer, with one ready-made workflow.

Text Message · today 9:41

YOURSHOP

Your code is 482 913. It expires in 10 minutes. Do not share it.
Order #3098 is out for delivery today. Reply STOP to opt out.

// a workflow step, or your own app

when payment.confirmed

send sms → customer.phone

"Payment received.

 Thank you!"

// WhatsApp unanswered for 24h?

fallback → sms

04 Booking & appointments

Let customers book without a single back-and-forth.

Publish your available times once. Customers pick a slot from a booking page, from WhatsApp, or from your own app through the API, and it can never be double-booked.

Calendars with real availability

Set working hours, how long a visit takes and how many can book at once. Only free times are shown.

A booking page you can share

Put the link in your bio, your email footer or a WhatsApp reply. No account needed for the customer.

Booking inside WhatsApp

The agent offers three free times as buttons, books the one the customer taps, and confirms in the chat.

Reminders that cut no-shows

A reminder a day before and an hour before, on WhatsApp or email, with the option to reschedule.

An API for your own app

Read free slots, create a booking and fetch it later, so your website or mobile app stays in step.

SalonsClinicsConsultantsTutorsRepairs & site visits
Book a visit
AO

Site inspection

45 minutes · Lagos · free

Mon 3
Tue 4
Wed 5
Thu 6
Fri 7

Wednesday · free times

09:00
10:00
11:30
13:00
14:30
16:00

You are booked: Wed 5, 10:00

A confirmation is on its way to WhatsApp, and a reminder will follow the day before.

yourshop.com/pricing
Y

Yourshop support

We reply in a minute

Hi! Looking at the Pro plan? I can answer questions about it.
Can I pay monthly?
Yes, Pro is billed monthly and you can cancel any time. Want me to bring in a teammate to set it up?
A teammate has joined the chat
Type a message…
05 Live chat

Talk to visitors while they are still deciding.

Add one line of code to your website. Visitors get a chat window, the AI answers the common questions straight away, and your team joins the moment a person is needed.

One script, any website

Paste it into your site, shop or landing page. It works with any builder and loads without slowing the page.

The AI replies first

It answers from your instructions and knowledge, so a visitor at midnight still gets an answer.

See what they were looking at

Know which pages a visitor viewed before they wrote, so you start with context, not "how can I help?".

A person takes over in one click

Chats appear in the shared inbox. Reply from your phone or desktop, and leave notes for your team.

Voice and calls Coming soon

Talk to a visitor by voice from the same chat window, with the call kept in the conversation history.

06 AI assistant

Ask your business a question. Get an answer, or get it done.

Connect the AI you already use, like Claude or Cursor, to your own systems through Peakmuv. It sees only the connectors you added, uses their tools, and tells you plainly what it did.

  1. 1

    Add a connector

    Paste the link of your own MCP server, or pick a ready-made one. Name it and say what it is for.

  2. 2

    Paste one link into your AI app

    Peakmuv gives you a single link with your key in it, or a header snippet for apps that take one.

  3. 3

    Ask in plain words

    The AI chooses the right tool, asks only for what is missing, and confirms before it changes anything.

You stay in control

Switch any connector or single tool off. Actions that change things are confirmed first.

Keys stay private

Stored encrypted and sent only to your server, with every call signed.

As many connectors as your plan allows

Rooms, orders, accounts and stock can each be their own connector.

Writes for you too

Draft a campaign, a reply or a product update, then send it from the same place.

Your AI app

1 connector
How did we do this week, and who checks in tomorrow?
Used get_occupancy_rate
Used list_todays_activity
Occupancy was 82% this week, up from 74%. Revenue is at ₦3.4m. Tomorrow 3 guests check in: Ada O. (Studio, 2 nights), Tunde B. (1-bedroom, 4 nights) and Mrs Eze (Studio, 1 night). Want me to send each of them directions on WhatsApp?
Yes, please.
This sends 3 messages. Confirm?
How it fits together

One contact. One inbox. One brain.

A customer who books online, asks a question on WhatsApp and opens your newsletter is one person in Peakmuv, not three records in three tools.

Customers arrive by

  • An email they open or reply to
  • A WhatsApp message or voice note
  • An SMS they receive
  • A booking page or the API
  • Your website chat

Peakmuv decides how to answer

  • AI agent
    Answers from your instructions and knowledge.
  • MCP connectors
    Looks things up and acts in your own systems.
  • Workflows
    Follows the steps you drew, every time.
  • A person
    Takes over from the shared inbox.

So you get

  • One list with tags, segments and history
  • One inbox for every conversation
  • Analytics across every channel
  • Opt-outs respected everywhere
  • An API and an MCP link for your own tools
For developers

Bring your own system. Any language.

Property listings, a school system, a hotel back office: build an MCP server on your side with the official SDK for Node, Python, Go, PHP or Java, and paste its link into Peakmuv. Your AI can use its tools in WhatsApp chats and in apps like Claude.

  • Calls are signed, so your server can prove they came from Peakmuv.
  • Test the connection, see every tool and what it is for, and refresh after you change it.
  • Keep it private, share it with named accounts, or publish it to the directory.
  • Use your own API key or let each account bring theirs.

# 1. Your server answers MCP over HTTPS

tools/list → check_room_availability, list_rooms, get_booking_details…

# 2. Add it in Peakmuv: a name, the link, and a key if it needs one

https://api.yourbusiness.com/mcp

# 3. Every call is signed

X-Peakmuv-Signature: sha256=9f2c…

# 4. Customer on WhatsApp: "any room free this weekend?"

→ yourbiz__check_room_availability({ "from": "2026-11-06" })

← "2 rooms free: Studio, 1-bedroom"

Questions

Good to know

Do I need all six products?

No. Every product works on its own and they share one contact list. Start with email or WhatsApp and add the rest when you need them.

What is the difference between an AI agent, MCP and a workflow on a WhatsApp number?

Each number answers in one way. An AI agent answers from your instructions and knowledge. MCP lets the AI use your own systems (a booking system, accounts, stock) through connectors you add. A workflow follows steps you drew, with no AI deciding. You can change a number at any time.

What is an MCP connector?

It is a small server you run on your own system, in any language, that offers a few tools such as "check room availability". You paste its link into Peakmuv and your AI can use those tools in WhatsApp chats and in apps like Claude or Cursor.

Can customers send voice notes?

Yes on WhatsApp Direct numbers: voice notes are written down by the AI so workflows and agents can act on them. Calls and voice inside the website live chat are coming soon.

Is SMS two-way?

Promotional broadcasts and transactional messages (such as codes and alerts, through the API) are live. Replies landing in an SMS inbox are coming soon.

Is there a free plan?

Yes. The Starter plan is free, with no card needed. Paid plans add more contacts, SMS, WhatsApp numbers, AI replies, workflows and MCP connectors.

Start with one channel. Grow into all six.

The Starter plan is free. Add WhatsApp numbers, SMS, workflows and MCP connectors when your business is ready.

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